Roam Complaints

Roam Stories (17)

We would love to hear your Roam complaint or story.

Held to ransom

73 DAYS AGO | FRIDAY, 15 DECEMBER 2017 8:02 AM | Other | Views(83)

I sold a car in canberra on a friday 24 november recieved a notice of unpaid toll for saturday 25 november. Recieve notice for unpaid toll on 12 december have till 17 december to lodge objection which is a sunday and has to be posted this close to xmas plus ...

something needs to be done!!!

117 DAYS AGO | WEDNESDAY, 1 NOVEMBER 2017 8:47 AM | Toll User: Roam Account Holder | Views(69)

I have had nothing but problems with the toll companies. At first the used to take too much money out of my account so i stopped tat and said i would pay manually, come to find out they used to be 4 seperate companies who didn't communicate with each other. So...

We need protection from Roam Express

167 DAYS AGO | MONDAY, 11 SEPTEMBER 2017 10:47 PM | Other | Views(279)

Today I recieved a letter of demand from Credit solutions debt collectors for a total of $7314.40. This has come about from a payment agreement that was scheduled fell behind in installments. The credit solution company called me on the phone 2 weeks ago to s...

Ridiculous threats of suspension of account

174 DAYS AGO | MONDAY, 4 SEPTEMBER 2017 7:00 PM | Toll User: Roam Account Holder | Views(203)

It is absolutely assanine to be threatened with suspension and penalties when your account is in credit but considered "seriously low" by Roam. I have just received an email like this and had a balance of $18.00! I rarely use toll roads so this is an adequat...

Unfair Fees

191 DAYS AGO | FRIDAY, 18 AUGUST 2017 5:56 PM | Other | Views(238)

The ridiculous fees added to the Toll account. So m2 and m7 and Lane cove Tunnel $1500 in fees all trying to make scam deals instead of u just paying what you ow. Absolutely disgusting.

Unfair charges

195 DAYS AGO | MONDAY, 14 AUGUST 2017 6:07 PM | Toll User: Roam Account Holder | Views(143)

Monthly account fee of 1.30....even though I had 24 dollars in the Roam account and I did not use any toll way. how is it far to top up the account and also pay monthly fee. This is totally wrong and unfair for customers.....Roam needs to understand this clear...

Unfair charges

195 DAYS AGO | MONDAY, 14 AUGUST 2017 6:07 PM | Toll User: Roam Account Holder | Views(154)

Monthly account fee of 1.30....even though I had 24 dollars in the Roam account and I did not use any toll way. how is it far to top up the account and also pay monthly fee. This is totally wrong and unfair for customers.....Roam needs to understand this clear...

Over the top admin fees multiple amounts

207 DAYS AGO | THURSDAY, 3 AUGUST 2017 10:33 AM | Toll User: Roam Account Holder | Views(153)

My tag was not working properly and i have just now received a bunch of toll notices with over $10000 in admin fees and the tolling amount is only $3000. I called roam to try and ask them to remove the admin fees and ill pay the told and was told there is not...


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