Roam Complaints

Roam Stories (15)

We would love to hear your Roam complaint or story.

We need protection from Roam Express

92 DAYS AGO | MONDAY, 11 SEPTEMBER 2017 10:47 PM | Other | Views(156)

Today I recieved a letter of demand from Credit solutions debt collectors for a total of $7314.40. This has come about from a payment agreement that was scheduled fell behind in installments. The credit solution company called me on the phone 2 weeks ago to s...

Ridiculous threats of suspension of account

99 DAYS AGO | MONDAY, 4 SEPTEMBER 2017 7:00 PM | Toll User: Roam Account Holder | Views(125)

It is absolutely assanine to be threatened with suspension and penalties when your account is in credit but considered "seriously low" by Roam. I have just received an email like this and had a balance of $18.00! I rarely use toll roads so this is an adequat...

Unfair Fees

116 DAYS AGO | FRIDAY, 18 AUGUST 2017 5:56 PM | Other | Views(163)

The ridiculous fees added to the Toll account. So m2 and m7 and Lane cove Tunnel $1500 in fees all trying to make scam deals instead of u just paying what you ow. Absolutely disgusting.

Unfair charges

120 DAYS AGO | MONDAY, 14 AUGUST 2017 6:07 PM | Toll User: Roam Account Holder | Views(96)

Monthly account fee of 1.30....even though I had 24 dollars in the Roam account and I did not use any toll way. how is it far to top up the account and also pay monthly fee. This is totally wrong and unfair for customers.....Roam needs to understand this clear...

Unfair charges

120 DAYS AGO | MONDAY, 14 AUGUST 2017 6:07 PM | Toll User: Roam Account Holder | Views(101)

Monthly account fee of 1.30....even though I had 24 dollars in the Roam account and I did not use any toll way. how is it far to top up the account and also pay monthly fee. This is totally wrong and unfair for customers.....Roam needs to understand this clear...

Over the top admin fees multiple amounts

131 DAYS AGO | THURSDAY, 3 AUGUST 2017 10:33 AM | Toll User: Roam Account Holder | Views(87)

My tag was not working properly and i have just now received a bunch of toll notices with over $10000 in admin fees and the tolling amount is only $3000. I called roam to try and ask them to remove the admin fees and ill pay the told and was told there is not...

Flaky plate recognition!

189 DAYS AGO | TUESDAY, 6 JUNE 2017 6:56 PM | Other | Views(88)

I have been receiving toll notices for another car which has same characters, although different state. I am receiving their toll notices; its a bit concerning I now know there movements! Talk about a privacy issue! Roam have lied, claiming to have emailed ph...

Roam.com.au Scam

207 DAYS AGO | FRIDAY, 19 MAY 2017 9:00 PM | Other | Views(97)

I have received two Toll invoices regarding my vehicle, I was not aware I had driven on a toll road. The invoices were for a toll of $0.53 and $0.84. The admin costs for both were $20 and $10 While I found the admin fees and the erroneous toll suspicious I b...


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