It is absolutely assanine to be threatened with suspension and penalties when your account is in credit but considered "seriously low" by Roam. I have just received an email like this and had a balance of $18.00! I rarely use toll roads so this is an adequate amount to keep in my account.
People are very capable of "topping up" when
appropriate. This is a total misuse of power.
by Mary Burns from NSW, 2546
Creator of the new profession 'Business & Consumer Relationship Advocate'. Driving positive change in corporate Australia.
Unexpected toll fees? We offer assistance with Queensland Motorways (Go Via) complaints and we want to stop excessive fees.
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